Privacy Policy

Who we are

Oakwood Property Services is a building company based at 14 Dingwall Road, Croydon, CR0 2NA. When we refer to “we”, “us”, or “our” in this policy, we mean Oakwood Property Services.

What data we collect

When you contact us through our website, phone, or email, we may collect:

• Your name
• Email address
• Phone number
• Property address or postcode
• Details about your building project

How we use your data

We use the information you provide to:

• Respond to your enquiry
• Prepare and send you a quote
• Manage your building project if you proceed
• Keep records required by law (e.g. Building Regulations documentation)

We do not sell or share your personal data with third parties for marketing purposes. We may share necessary details with subcontractors, structural engineers, or building control bodies directly involved in your project.

How we store your data

Your data is stored securely on encrypted systems. We retain enquiry data for up to two years after your last contact with us, and project records for six years after project completion (in line with construction industry standards and limitation periods).

Cookies

This website uses only essential cookies required for the site to function. We do not use advertising cookies or third-party tracking. If we add analytics in future, we will use a privacy-focused, cookieless analytics tool and update this policy accordingly.

Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Request a copy of the data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data (where there is no legal requirement to retain it)
• Withdraw consent for us to contact you

Contact us

If you have questions about this privacy policy or want to exercise your data rights, contact us at info@oakwoodpropertyservices.co.uk or call 020 3456 7890.